Copper Pine Knife Company takes care to package and ship every order securely. Whether your purchase is intended for a collection, a gift, or personal use, our shipping procedures are designed to protect the knife, its original packaging, and any included materials while in transit.
Order Processing
Most orders are processed and shipped within 1–2 business days after payment has been confirmed.
Once an order has been prepared and transferred to the shipping carrier, a confirmation email containing the tracking number will be sent to the email address provided at checkout.
Processing times are separate from carrier transit times and may be longer during holidays, periods of high order volume, or circumstances outside our control.
Packaging
Knives are shipped in their original boxes whenever applicable. Each item is securely wrapped in protective material and placed inside a durable outer shipping box.
Orders are packed to minimize movement during transit and help protect the knife, its original packaging, and any accompanying materials.
Shipping Carriers
Copper Pine Knife Company ships orders through USPS, UPS, or FedEx. The carrier used for an order may vary depending on the package’s size, value, destination, and selected shipping service.
Estimated Delivery Times
Estimated carrier transit times are as follows:
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Standard shipping: 3–7 business days
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Expedited shipping: 2–3 business days
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Overnight shipping: Available by prior arrangement
These delivery timeframes are estimates and are not guaranteed. Carrier delays, severe weather, service disruptions, holidays, and other circumstances outside our control may affect delivery.
Tracking Information
Tracking information will be sent to the email address associated with the order after the shipment has been processed.
Please allow additional time for the carrier to scan the package and activate the tracking number. If you have not received tracking information within two business days after payment confirmation, contact us at info@copperpineknifecompany.com for assistance.
Shipping Insurance
Orders with a value greater than $100 are automatically insured while in transit.
For high-value purchases, we recommend expedited shipping to reduce the amount of time the package remains in transit. If a package appears to be lost or arrives damaged, contact us promptly at info@copperpineknifecompany.com so we can review the matter and assist with the appropriate carrier process.
Overnight Shipping
Overnight shipping may be available upon request. Customers seeking overnight service must contact us before placing an order so that availability, cost, and shipping arrangements can be confirmed.
An overnight delivery request is not guaranteed until it has been confirmed by Copper Pine Knife Company.
Shipping Questions
For questions about shipping a particular knife, tracking an order, or discussing available delivery options, contact Copper Pine Knife Company before ordering: info@copperpineknifecompany.com